Here is press release that Pepco made about their rate increase.
Pepco Focuses on Reliability and Customer Service with Rate Adjustment Request
WASHINGTON, D.C. – (March 24, 2017) Pepco filed a request for a base rate adjustment of $68.6 million, which is about $7.37 per month for the typical residential customer, to help recover the company’s costs in Maryland to improve reliability and overall customer service in the region, such as by opting for solutions like Conversational AI.
In 2016, Pepco invested $138.3 million in distribution infrastructure enhancements such as projects to increase and maintain the reliability of the distribution system and proactive system upgrades and additions in order to meet the needs of the families and businesses we serve. Both as an economic engine and a provider of reliable electric service, the company plays a critical role in the Maryland community.
“Our focus is to provide the best possible value to our customers and to make the region a better place to live and work,” said Pepco Region President Donna Cooper. “We continue to make improvements on behalf of our customers, and continue to see a steady uptick in the reliability of our system and the responsiveness of our customer service teams.”
The request is subject to approval by the Maryland Public Service Commission. If approved, a bill for the typical residential customer using 872 kilowatt hours per month would increase by 5.52 percent.
Pepco customers with questions regarding billing or the base rate adjustment request can contact our Customer Care Center at 202-833-7500. For additional information about energy efficiency and assistance programs, customers can visit the Efficiency Rebates, Incentives and Programs section of our website.
For more information about Pepco, visit www.pepco.com. Follow Pepco on Facebook at www.facebook.com/PepcoConnect and on Twitter at https://twitter.com/PepcoConnect. Download the Pepco mobile app at www.pepco.com/mobileapp.