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New City System Makes Reporting Complaints Real Easy

Beginning this month, the City has started the use of a new reporting system for general concerns and/or complaints. Please share your concerns about a property in the City, such as tall grass or other issues at www.collegeparkmd.gov/tellus.
The mobile app can be installed from the AppStore for iPhone and Google Play for Android phones. Search for the app “Accela CRM”.
Registrations for reporting through the existing Comcate system will be deactivated.
As always, if there is a noise-related concern, please call our 24/7 hotline at 240-487-3588. Call 9-1-1 to report a crime in progress.
Effective July 1st, the City has started the use of a new product that will allow our property owners, business owners, and contractors to initiate the City‘s required occupancy permit and building permit process online. Users can search available permit applications, and apply for new permits as needed.
To create a new application, you must register for an account. Details are available here.
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