At tonight’s Council meeting, the City Council will consider approving a letter to Congressman Hoyer asking him to look into the irregularities at the College Park Post Office. Many residents continue to express concerns about the service at this post office. Please see a draft copy of the letter below. Residents will have an opportunity to speak about the post office service before the meeting.
November 15, 2016
Honorable Steny Hoyer U.S. Representative,
5th Congressional District
1705 Longworth House Office Building Washington, D.C. 20515
Dear Congressman Hoyer:
I am writing to bring to your attention certain ongoing problems at the College Park Post Office located at 9591 Baltimore Avenue.
Residents have informed the City Council about poor customer service and related problems with mail delivery. In 2011 and 2014, the
Mayor and Councilmembers sent correspondence to U.S Post Office staff regarding similar issues. Although no replies were received, some customer service improvements were noted. However, residents are again experiencing discourteous customer service and problems with mail delivery. Some residents have stopped using that location even though it is more convenient for them. The City of College Park recognizes the hard work of certain staff members at this location and throughout the Postal Service, and therefore is puzzled and disappointed by this continued sub-par service.
The City would greatly appreciate your staff looking into this situation and letting us know what actions have been or are being taken to ensure a satisfactory level of customer service.
Thank you for your service to our residents, and thank you for helping the City of College Park resolve the issues noted above.
Sincerely, Patrick L. Wojahn Mayor
cc: The Hon. Dannielle M. Glaros, Vice-Chair, Prince George’s County Council
The Hon. Mary Lehman, Prince George’s County Council The Maryland 21st District Delegation
Megan J. Brennan, U.S. Postmaster General
Ms. Tanya White, Postmaster, 9591 Baltimore Avenue