Our Department of Public Works and City contractor crews are continuing their work across College Park to widen travel lanes and intersections, treat roadways, and open up sidewalks and bike lanes as much as possible. This hasn’t been an easy cleanup. With single-digit temperatures, much of the snow and ice has frozen into what crews jokingly (but accurately!) call “snowcrete.” These hard, icy piles sometimes require specialized heavy equipment, which is why you may see loaders and Bobcats operating in different parts of the City.
The good news: all City streets are passable. That said, some travel lanes may still feel narrow in spots, so please use extra caution when driving, walking, or biking.
A Quick Reminder About Sidewalks
City Code requires residents and businesses to clear snow and ice from sidewalks in front of their properties. The City only clears sidewalks that do not abut private property. Our Code Enforcement team is actively enforcing these requirements and taking appropriate action where sidewalks have not been cleared.
About Snow Near Driveways and Sidewalks
We’ve heard concerns from residents about snow being pushed toward driveways and sidewalks. Crews understand the frustration. To clear streets efficiently and safely, plows must be angled to the right side of the roadway, especially during larger storms. When we receive more than six inches of snow, this can create snow banks along the curb line. Because streets are treated and plowed multiple times to widen lanes, driveways and sidewalks may be temporarily blocked more than once.
How to Report Snow and Ice Issues
The fastest and easiest way to report a concern is through College Park Connect:
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Visit collegeparkmd.gov/tellus
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Or use the College Park Connect mobile app
You can even upload a photo to help staff determine what equipment is needed. Requests are actively monitored, and crews are dispatched to specific locations as quickly as possible.
Please choose the right category when submitting a request:
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“Snow/Ice Removal on Roadways” for City-maintained streets
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“Snow/Ice on Sidewalks” for hazardous sidewalks
If the issue is on a County-maintained road (such as Cherry Hill Road or Metzerott Road), contact PGC 311:
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Call 301-883-4748
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Visit pgc311.com
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Or use the PGC 311 mobile app
For State-maintained roads (including Route 1, Route 193, Greenbelt Road, or Campus Drive/River Road), please contact MDOT SHA:
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Call 410-582-5650
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Or submit a request at mdotsha.my.salesforce-sites.com/customercare
Thank you for your patience, cooperation, and neighborly spirit as crews continue working through these challenging conditions. Stay safe and warm!












