Emergencies rarely give us much warning. Severe storms, prolonged power outages, infrastructure failures, public-safety incidents, and other major disruptions can quickly affect residents and interrupt essential City services. College Park is therefore taking a closer look at how the City prepares for emergencies, coordinates its response, communicates with the public, and continues operating during a crisis.
At the August 5 Mayor and Council meeting, City staff will present an overview of the City’s emergency-management program and ask the Council for direction on future priorities. The discussion will focus on updating the City’s Emergency Operations Plan, developing a Continuity of Operations Plan, improving Emergency Operations Center capabilities, and providing clearer training and responsibilities for City staff and elected officials.
Why emergency planning matters
An Emergency Operations Plan establishes how the City will organize and coordinate its response during a serious incident. It identifies responsibilities, communication procedures, available resources, and methods for working with police, fire and emergency medical services, Prince George’s County, the University of Maryland, community organizations, and other partners.
A Continuity of Operations Plan, often called a COOP, focuses on maintaining essential City functions when normal operations are disrupted. It would address critical services, alternate work locations, communications systems, vital records, staffing needs, backup procedures, training, exercises, and regular plan updates.
These plans could be activated during severe weather, winter storms, damaging wind events, infrastructure disruptions, public-safety emergencies, mass-casualty incidents, or other significant threats. The goal is to make sure the City can continue supporting residents before, during, and after an emergency.
Creating Emergency Operations Center capabilities
The City currently operates an Emergency Operations Center function from the Public Works facility at Davis Hall. However, staff reports that the space needs upgrades to meet current operational and technological needs.
Staff is recommending that the City evaluate improvements at Public Works while also developing an Emergency Operations Center capability at City Hall. Council Chambers and nearby briefing or planning rooms could potentially be used during an emergency.
Maintaining capabilities at two locations would give the City greater flexibility. One facility could serve as a backup if the other became unavailable, or the City could choose the location best suited to a particular incident.
Both locations would need to support in-person and virtual participation, operational briefings, information sharing, coordination with outside agencies, and regular staff reporting. Planning would also consider backup power, communications technology, secure information sharing, workstations, conference equipment, supplies, and long-term equipment needs.
How the City would organize its response
During a larger or more complex emergency, the City would operate under an Incident Command System and Unified Command framework. The size and structure of the response would depend on the nature and seriousness of the incident.
An operations team could gather information from the field, track problems, and maintain a clear picture of current conditions. This group could include staff from Public Services and Public Works, the Deputy City Manager, the Emergency Operations Manager, police representatives, code officers, parking officers, and community organizations when needed.
A planning team could help establish priorities, coordinate resources, and work with police, fire and emergency medical services, County emergency management, the University of Maryland, and neighboring jurisdictions.
A logistics team would manage equipment, supplies, facilities, information technology, procurement, and other operational needs. A finance and administration team would track emergency expenses, staff time, payroll, purchases, and documents needed for possible reimbursement.
Providing clear information to residents
Communication is especially important during an emergency. Residents need timely, accurate, and consistent information about safety conditions, road closures, service disruptions, available resources, and steps they should take.
During larger incidents, communications could be coordinated through a Joint Information Center or a similar structure. This would help the City coordinate public alerts, social-media posts, media inquiries, official briefings, and information from partner agencies.
The planning process will also consider how residents receive information when normal communications systems are unavailable or disrupted.
Training before an emergency occurs
A written plan is only useful when the people responsible for implementing it understand their roles. Staff is recommending ongoing emergency-management training for City employees, senior leadership, Councilmembers, and other key personnel.
Training would cover emergency-management terminology, activation procedures, Incident Command System principles, individual responsibilities, and expectations for reporting to an Emergency Operations Center.
The City could also conduct tabletop and functional exercises. These exercises would allow staff and elected officials to practice decision-making, communications, resource coordination, and continuity procedures before an actual emergency occurs.
Staff would also develop a mobilization plan identifying which employees should report during an emergency, when the City’s emergency structure should be activated, how personnel would be notified, and what information they would be responsible for providing.
Helping residents prepare
Community preparedness is another important part of the proposed work. Future outreach could help residents develop household emergency plans, assemble emergency supply kits, sign up for alerts, and better understand how the City will communicate during a major incident.
The City may also consider preparedness resources for older adults, residents with disabilities, families with children, people with limited transportation, and others who may need additional assistance during an emergency.
Building community resilience requires cooperation among residents, businesses, nonprofit organizations, the University, emergency responders, and all levels of government.
What the Council will consider
The August 5 presentation is intended to begin the Council’s discussion rather than approve a completed plan. Staff is asking the Council to provide direction on several questions:
What level of Emergency Operations Center capability should be prioritized at City Hall and Public Works? What emergency-management training should be expected of Councilmembers, senior staff, and operational employees? What types of community preparedness outreach should begin first? How should the City balance immediate improvements with longer-term facility, equipment, technology, and staffing needs?
Councilmembers may also identify specific hazards, operational gaps, or community concerns that should be addressed as the Emergency Operations Plan is updated. No formal motion is scheduled, but Council feedback will guide the next phase of the work.
Funding and next steps
The FY2027 budget includes approximately $30,000 to begin this work. Staff has indicated that a broader emergency-management effort could cost as much as approximately $100,000, depending on the final scope.
Staff will continue evaluating grants and other funding sources that could support planning, training, Emergency Operations Center improvements, communications equipment, public outreach, exercises, and possible future staffing needs.
The proposed next steps include updating the Emergency Operations Plan and Continuity of Operations Plan, developing a staff mobilization framework, identifying roles and activation procedures, improving Emergency Operations Center capabilities, and creating a phased implementation strategy.
Emergency preparedness is about more than responding after something goes wrong. It is about making sure the City can act quickly, communicate clearly, coordinate effectively, and continue providing essential services when residents need them most. This discussion is an important step toward making College Park safer, better prepared, and more resilient.





