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City Announces Resumption of Some Services

Today, the City issued the following notice announcing the resumption of several important basic services, with some modified guidelines. Please see City’s notice below.
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One month ago, Governor Hogan issued an executive order stating that residents must stay at home unless leaving for an essential job or reason. In response to this executive order, the City directed all non-essential City staff to distance themselves at home and not report to work at City facilities. Staff unable to work from home have been provided paid administrative leave.
Additionally, the City closed all City buildings and facilities to the public. This includes City playgrounds, fit lots, and ball courts. Many events, activities and City services have been suspended or modified due to the pandemic, and most of these changes remain in place.
However, the City has determined that certain services are essential or can be provided with no risk to City staff or the public. Therefore, effective Monday, May 4, 2020 the City will resume the following services on a modified schedule to ensure compliance with social distancing guidelines set forth by the government:
  • Animal Control
  • Bulk trash and yard waste
  • Compost and mulch sales
  • Electronics and white goods collection
  • Exterior code enforcement
  • Parking enforcement
The updated list of City services – effective May 4, 2020 – is as follows:
The following events, activities and services are suspended until further notice:
  • All Seniors Program activities, community meetings, and City events – including the City of College Park’s 75th Anniversary Parade and Festival and the Memorial Day Tribute – have been canceled. A virtual 75th Anniversary contest will be held (details to follow);
  • Issuance of parking permits and animal licenses;
  • All Department of Youth, Family & Senior Services group meetings (including the Lakeland STARs tutoring program, Hispanic Parent Support Group and therapist-led school groups); and
  • Notary services.
The following services and activities will continue:
  • Police patrols and emergency response;
  • Seniors Transportation Services for essential trips (medical appointments or medications which are vital or to purchase items that are essential for subsistence within the next 7-14 days only);
  • Regular trash, recycling and yard waste collections. Residents should call DPW at 240-487-3590 or email publicworks@collegeparkmd.gov to schedule an appointment prior to putting your woody yard waste, brush, or bulk items out for collection;
  • Bulk trash and yard waste (May 4, 2020). Residents should call DPW at 240-487-3590 or email publicworks@collegeparkmd.gov to schedule an appointment prior to putting your woody yard waste, brush, or bulk items out for collection. Bulk item drop-off at Davis Hall has been terminated;
  • Compost and mulch sales (May 4, 2020). DPW will load trucks or trailers Tuesday through Friday from 8:00 am to 11:45 am and 1:00 pm to 3:00 pm. Customers should call 240-487-3590 from the Davis Hall parking lot to pay by credit card for 1 cubic yard or more of compost or wood mulch. Please note there will be no self-service (customers shoveling their own product) until further notice. Please email publicworks@collegeparkmd.gov with your name, address, phone, email, and how many cubic yards of compost or wood mulch you need;
  • Electronic and white goods collection (May 4, 2020). Residents should call DPW at 240-487-3590 or email publicworks@collegeparkmd.gov to schedule an appointment for electronics pick-up. Please note there is a charge of $20 per item for pick-up. Up to three electronic items may also be dropped off at Davis Hall for free Monday through Friday from 8:30 to 4:00 near the entrance of the front door to Davis Hall. Must have a valid College Park ID;
  • Parking enforcement (May 4, 2020). The City will continue to provide free parking in downtown City garage, City-controlled lots, and metered City streets;
  • Animal Control (May 4, 2020); and
  • Exterior code enforcement (May 4, 2020).
The following services and activities will be modified until further notice:
The following services can be conducted online, via email and/or by phone:
  • Meetings/consultations with City staff;
  • Department of Youth, Family & Senior Services case management and client meetings; and
  • Application and processing for City building permits, variance and departures, homeownership grants, Business Assistance grants, and chain-link fence grants.
The following services can be conducted anytime online, or on Tuesdays and Thursdays between 9:00 am to 4:00 pm by phone (240-487-3509) with a credit card:
  • Parking ticket payments;
  • Personal property tax payments;
  • Refuse collection payments;
  • Payment for speed camera citations;
  • CDMA and liquor license payments;
  • Occupancy permit payments (phone only);
  • Building permit payments (phone only); and
  • Municipal infractions (phone only).
Only credit card transactions and checks arriving by mail can be processed at this time. No cash transactions can be processed until further notice. For any finance related questions including payment questions, please email finance@collegeparkmd.gov or call 240-487-3509.
City staff in all departments will continue to process and respond to email and phone calls remotely. For contact information for all departments, please visit the City’s website. Many of the City’s services can still be conducted online or via phone.
For all COVID-19 related City information, please visit the City’s dedicated COVID-19 webpage at www.collegeparkmd.gov/covid19. The website has information related to which essential local businesses remain open to the public, as well as other resources and information for residents and businesses.
Please sign up for the City’s emails (www.collegeparkmd.gov/cpconnect) and follow the City’s Facebook (www.fb.com/collegeparkmd) and Twitter (@collegepark_md) for the latest and most up-to-date City news.
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